Tech Support Merchant Account

tech support merchant account

You provide tech support to so many companies. At the same time, you need to get support as well. However, payment service providers decline your applications and don’t want to process your payments. But don’t you dare to give up! You are only a few steps away from the trusted payment solution for your business.

What is tech support?

Tech support company is the one that provides technical services to individual clients or other companies. Tech support providers have targeted at some technical problems maintenance rather than giving some sort of tech training to customers. Their services may include but are not limited to business IT services, software setup, network security, server maintenance, etc.

Why tech support is considered a high-risk business

Payment processors consider tech support companies as the high-risk business due to the high chargeback volume. Customers may file for the dispute because of the fact that not all services have the visible end result. Which means they can claim they have never received the service. 

What are the core needs of tech support merchants

As a tech support company representative, you might look for the following solutions. 

  • Payouts period. It’s important to have your revenue timely and smooth. It goes as follows: clients pay for your services, acquiring bank receives the payment, acquiring bank transmits it to your account. And it’s in your interest to receive this payment as soon as possible. 
  • Rates. Affordable fees, for sure, are on of the main part of the perfect payment processor. As tech support companies have a constant transaction flow from their clients, they don’t want to break the bank on the rates. 
  • Chargeback prevention. As chargebacks are the main tech support merchant pain, the payment processor must offer sophisticated chargeback prevention solutions. 

Why Ikajo

Ikajo International proved itself as a trusted payment processor that has completed over 14,000 projects. Ikajo offers a wide range of solutions for the high-risk merchants. Not only it meets the core needs of the tech support merchants but also work extra mile. By this we mean individual approach and solutions that will cater to your company’s needs. Moreover, Ikajo offers a flexible rate structure. Besides, you get an all-round integration support. 

Our services:

  • PCI DSS Level 1
  • Chargebacks & fraud prevention
  • API and HPP integration
  • Free recurring billing
  • 100+ payment methods
  • 60+ proven banks relationships
  • Mobile banking
  • 24/7 customer support

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