FAQ for Our Customers - Ikajo International

FAQ

As a global payment provider, we offer an extensive list of payment methods. Besides Visa and MasterCard, we support 100+ other options. All the major e-wallets, cryptocurrency, remittance systems, and local credit cards of 177 countries are on the list.

A payment gateway is a software that enables merchants to accept credit and debit card payments online. It acts as a mediator between a customer’s and a merchant’s bank. To integrate a payment gateway on your website, you need to open a merchant account. 

You can find a full list of our payment methods here.

Yes, our team will help you choose the best integration type for you and will support you along the way.

It depends on the business type and the acquiring bank, but we always strive to improve it with the aid of special tools developed for this purpose.

No, we don’t. We sign contracts with legal persons only. For that reason, we only offer payouts to the corporate accounts of these persons.

Yes, our clients can receive payouts to their cards.

Yes, you can opt for both 3DS and non-3DS transactions for your clients.

The frequency depends on the type of business, merchant’s turnover, company’s registration country, and the acquiring bank.

We can process the following currencies:

  • USD US dollar
  • EUR Euro
  • GBP British pound sterling
  • SEK Swedish crown
  • CHF Swiss franc
  • DKK Danish crown
  • NOK Norwegian crown
  • BRL Brazilian real
  • KRW South Korean won
  • JPY Japanese yen
  • ZAR South African rand
  • PLN Polish zloti
  • TRY Turkish lira
  • HKD Hong Kong dollar
  • CAD Canadian dollar
  • ISK Icelandic crown
  • INR Indian rupee
  • AUD Australian dollar
  • AED UAE dirhams
  • BGN Bulgarian leva
  • CZK Czech koruna
  • HUF Hungarian forint
  • LTL Lithuanian lita
  • LVL Latvian lat
  • NZD New Zealand dollar
  • PHP Philippine peso
  • RON Romanian leu
  • RUB Russian ruble
  • SGD Singapore dollar
  • SKK Slovak koruna
  • THB Thailand baht
  • TWD Taiwan new dollars
  • UAH Ukraine hryvnia
  • VND Vietnamese dong

Our settlement currencies include:

  • USD US dollar
  • EUR Euro

Ikajo International provides the new generation solution for payment and acquiring for merchants who want to improve the level of customer service and expand business across all countries. Integration with our platform that offers full acquiring capabilities allows connection of merchants to acquirers all over the world. You can find more information about our payment methods here.

The Ikajo platform has a number of parameters that can be used to set up a reliable antifraud system for a merchant.

Merchants can choose the package that will best meet the needs of their type of business:

Standard package
Standard package comprises card level restrictions (e.g. limit on number of attempts per day, limit on a number of purchases per day etc.), email level restrictions (e.g. limit on a number of sales per week, multiple cards payment attempts from the same email per week etc.) and IP level restrictions (e.g. IP blacklists, forbidden IPs and BINs etc.)

Premium package
Premium package comprises the standard package as well as services delivered by MaxMind and Sift Science systems.

While MaxMind is a service that analyzes, monitors, and sends fraud/chargeback alerts to dozens of other merchants enrolled in the network, Sift Science is here to make the most out of Artificial Intelligence for the payment processing fraud/chargeback prevention.

Also, our company offers you full customization of your fraud/chargeback prevention needs. So, feel free to contact us should you have more questions about that.

We offer our services to merchants involved in the following business activities:

  • E-commerce
  • Forex
  • Video gaming
  • Gambling
  • Retail
  • Restaurant
  • Travel
  • Dating
  • Hosting

If you have not found your business on our list, contact our Sales representative: we’re always on the lookout for new opportunities to expand our client base.

We provide our clients with various types of integration:

1. API
It is a set of integration rules and protocols within our payment gateway. Card information is captured on the merchant’s payment page.

2. Hosted Payment Page (HPP)
HPP appears when a merchant is redirected to our payment page, not the merchant’s one. HPP can be customized and branded according to merchant’s needs and expectations.

3. Virtual Terminal (VT)
VT makes it possible for the merchant to accept MO/TO transactions (card-not-present operations). These operations take place when the cardholder does not physically show his card to the merchant to complete an order by making a payment. Thus, mail, fax, and telephone orders require access to the Virtual Terminal.

4. Plugins to CMS
We also offer our clients integrations with the following CMS, shopping carts and payment tools:

  • CsCart
  • CubeCart
  • Drupal 6 (UberCart2)
  • Drupal 7 (UberCart3)
  • Ecwid
  • Magento 1.4
  • Magento 1.7
  • OpenCart
  • osCommerce 1.3
  • osCommerce 2.3.4
  • PrestaShop 1.6
  • Simpla
  • uberCart
  • VirtueMart 1.0
  • VirtueMart 1.1
  • WHMCS
  • WooCommerce
  • XCart
  • ZenCart

Merchant category code is a 4-digit number that identifies the type of business according to the goods and services it provides. MCC is typically received from a card company as soon as the first payments are accepted online.

 

Depending on the setup type, you can have your account opened with us within one day. However, some businesses need to wait for up to 31 days.

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